![]() You can also contact us via Whatsapp ( +19202413584 or +440759190344) or Facebook Fan Page If your order has been paid and you need to make a change or cancel an order, you must contact us or call us ( +19202413584 or +440759190344) within 12 hours. Refunds & returns policy □ Order cancellationĪll orders can be canceled until they are shipped. If you have any other questions, please contact us and we will do our best to help you out. ![]() □ Will my items be sent in one package?įor logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. □ My tracking says \\\\\"no information available at the moment\\\\\".įor some shipping companies, it takes 3-5 business days for the tracking information to update on the system. You can track your order in the “Track Your Order” section on the Menu. If you haven’t received tracking info within 5 days, please contact us. Yes, you will receive an email once your order ships that contain your tracking information. *This doesn’t include our 3-5 day processing time. Expedited Shipping: 4-7 Business Days (Flat Rate: 39.99$) Priority Processing: 10-14 Business Days (Flat Rate: 9.99$) No, the price you see is the price you pay - you won’t be charged any extra fees. □ Will I be charged any shipping, customs, or duties fees? By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. ![]() We are not responsible for any custom fees once the items have shipped. If you happen to be located in one of those countries we will contact you. However, there are some locations we are unable to ship to. We provide free shipping to over 200+ countries and islands around the world. Packages shipped from our US warehouse are shipped through USPS or FedEx. Packages from our warehouse in different countries will be shipped by ePacket or EMS depending on the weight and size of the product. Currently, we are providing three types of Shipping Services all over the world.
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